We are operating in a timeframe where things may be unexpectedly delayed. We send all store emails from firstname.lastname@example.org - please keep an eye on your inbox and check your junk/promotions folder just in case.
- Please check the SIZE, item and address is correct before placing your order. SIZES ARE UNISEX, which means it is cut to fit men.
- We send orders to our processing team immediately. Orders cannot be changed after submission.
- Orders with incorrect mailing addresses will be cancelled.
- CEO OF MY LIFE items are CUSTOM MADE - most items leave our production facility in 1-2 weeks. Once shipped, arrival time will vary based on destination (USA: 3-5 days or International: 2-3 weeks).
- We are not responsible for packages that are stolen, lost or mishandled by postal carriers. Route Package Insurance is strongly recommended can be purchased at checkout.
- Once your order has left our facility, you will receive a tracking number by email. At that point, we recommend tracking via the postal carrier's website.
- Shipping fees are nonrefundable and deducted from any credits issued.
- If the postal carrier confirms an item is "delivered," we do not issue store credit or replacements for items. Route Package Insurance is recommended.
Due to hygiene reasons, there is no need to mail any faulty items back to us.
You must provide photographic evidence that there is a manufacturing defect with your product.
- If you receive a defective item, please contact us within 14 days of delivery at email@example.com and we'll replace it with the same item in the same size and color.
- Defective items include: wrong design, misprinted shirt, ripped apparel, damaged in transit.
- Monetary refunds are not offered, only store credit or exchanges of defective items.
- Shipping fees will be deducted from any store credit issued.
- Garment care is the customer's responsibility - this policy applies only to unused items.
- Please contact us at firstname.lastname@example.org for further information.
No exchanges. No exceptions. Please consult the sizing chart before placing your order.
If you received a defective item, please refer to our refund policy for more information on how to proceed.